Customer Service Thank you for visiting Chaos . . . simplified.
Below is some general information about our company policies.
Payment
Purchase online using Paypal.
Shipping
Shipping within Canada
Method - Canada Post
Rate - $9.00/planner (if additional planners are ordered email for current rate).
Shipping to the United States
Method - U.S. Priority Mail
Rate - email for current rate
Shipping Internationally
Rate - email for current rate
Orders will be shipped the business day following the day the order was placed. Customers will be notified of their order status and tracking number via email. Please note that deliveries are made Monday through Friday only; there are no deliveries on Saturdays.
Order Tracking
To check your order status click here.
Enter your email address and order number and will see the status of your planner.
Returns
We are positively convinced that you will be extremely satisfied with our product and we stand behind each item. Nonetheless, if you are not completely satisfied for any reason, please let us know within 14 days of receiving your order to provide a refund.
In the case of damaged merchandise, please accept our sincere apology and be assured that we will fix the error as soon as possible. Once brought to our attention, we will offer you a full refund or exchange, in return we ask that you please return the order in its original form and packaging. We reserve the right to reject any returns and exchanges that do not meet these conditions.
Please send all returns to:
Chaos . . . simplified
ATTN: Returns
Box 114
Drumheller, AB T0J 0Y0
Contact Chaos . . . simplified
I'd love to hear from you!
If you have questions or comments, please send me an e-mail at chaossimplified@live.com.
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